This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
Effective Date: February 26, 2025
At Lux Med Concierge, LLC, we understand that information about you and your health is personal. We are committed to protecting your health information and following all laws about its use. This Notice describes how we may use and share your Protected Health Information (PHI), our obligations related to such uses, and your rights regarding your PHI.
We may use and share your health information to provide, coordinate, or manage your healthcare and related services. For example, your Nurse Practitioner may share your information with specialists or other healthcare providers involved in your care.
We may use and disclose your health information to obtain payment for services provided to you. For example, we may provide information to insurance companies or other entities to receive payment for services.
We may use or disclose your health information for our healthcare operations. These activities include quality assessment, employee review, and conducting or arranging for other healthcare operations.
As a telehealth provider, Lux Med Concierge takes additional measures to ensure the privacy and security of your information during virtual consultations. All telehealth communications are conducted through HIPAA-compliant platforms.
We will disclose your health information when required to do so by federal, state, or local law.
We may disclose your health information for public health activities, such as reporting diseases, injuries, births, and deaths.
We may disclose your health information to health oversight agencies for activities authorized by law, such as audits, investigations, and inspections.
Under certain circumstances, we may use and disclose your health information for research purposes. All research projects are subject to a special approval process.
You have the right to inspect and obtain a copy of your health information that may be used to make decisions about your care.
If you feel that the health information we have about you is incorrect or incomplete, you may ask us to amend the information.
You have the right to request a list of certain disclosures we have made of your health information.
You have the right to request a restriction or limitation on the health information we use or disclose about you for treatment, payment, or healthcare operations.
We reserve the right to change this Notice. The revised Notice will be effective for information we already have about you as well as any information we receive in the future. We will post a copy of the current Notice on our website.
If you believe your privacy rights have been violated, you may file a complaint with us or with the Secretary of the Department of Health and Human Services. To file a complaint with us, contact our Privacy Officer at the information listed below. All complaints must be submitted in writing. You will not be penalized for filing a complaint.
If you have any questions about this Notice, please contact:
By using our services, you acknowledge that you have received, read, and understand our Notice of Privacy Practices. We encourage you to ask questions about any aspects of this Notice that are unclear.